Privacy Policy Overview
Your information matters to us and we keep it secure
What personal data we collect
We collect information you choose to provide, such as your name, contact details, and any messages you send us. We also automatically collect technical information, including IP address and browser type, to help us improve your experience.
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→Contact and profile details
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→Communication content you share
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→Technical device and usage data
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→Session bookings and preferences
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→Cookie and analytics data
All data is collected for clearly stated purposes and handled with respect under South African law.
How we use your data
Your data is used to respond to queries, deliver services, improve our site, and personalize your experience. We may contact you for feedback or to provide information related to your interests.
We may use data in aggregated form for research and analytics, never identifying individuals in external reporting.
Your data rights explained
You may access, correct, or delete your data, or request data portability. Contact us at any time to review or change your information.
Access rights
Request a copy of your personal data.
Correction rights
Update inaccurate or incomplete details.
Erasure rights
Request removal of personal records.
Data portability rights
Transfer your data to another provider.
How data is shared
We do not sell your data. Your information is only shared as needed to deliver services—such as with trusted providers under strict confidentiality.
Should legal requirements or safety issues arise, we may share data with authorities in accordance with the law.
Data security measures
We use up-to-date technical and organizational safeguards to protect your information, such as encryption and strict access controls.
While no system is infallible, we work actively to prevent unauthorized use, alteration, or loss of your data.
Privacy contact details
Address: Willowbridge / Tyger Valley, Cape Town South Africa
Phone: +27578036002
Email: content@ruxentis.world